CEO's Message

 In less than 5 years Dubai Insurance Company has grown from a rather small company writing less than AED 20 mm, to one which surpassed AED 270 mm in 2011 and is well on its way to reach the USD 100 million mark in the not-too-distant future.

The process has been as the result of hard work and dedication of the rank and file of the company. And it has been an exciting ride.

We are proud to bring some notable strides to your attention. These include

• Having the Company rated for the first time in its history – for now by AM Best
• Growth in head-count from just about 20 to over 80
• The establishment of our Abu Dhabi branch
• Implementation of computer systems that are second to none, with built in redundancies and disaster protection via off-site data management
• The expansion of our claims departments for both General lines and Medical to a point where  these are receiving accolades for their service standards
• Growth in the number of specialty programs in our portfolio of products
• The formation of our own in-house call-center to facilitate improved customer care and service via a convenient single toll free number
• Formidable tie-ups with Major International Insurers, Associations and Corporates in joint marketing of insurance products; and last though not least,
• Becoming the only Middle-East member of the Swiss Life Network of 65 Insurers for employee benefits. 

The current market continues to resist a hardening in many areas of insurance. Excessive capacities continue to be available for risks in the market, delaying rigorous implementation of premium pricing which should more accurately reflect the levels of risk.

But we are staying our course – growth, increased market share? Yes, very important to us, but not at the cost of compromising basic insurance principles of premium accurately reflecting probability of loss. 

This is our front line marketing message, as we try to educate the insured and their intermediaries, as their partners, in management of risk.

Each and every member of our Company looks forward to hearing from you, our partners, to explore the many ways in which we can assist in your risk management needs, and assure you of our full cooperation towards this.

We look forward to a future of growth and prosperity, in partnership with all, with continued faith and vigor.

 Abdellatif Abuqurah
 Chief Executive Officer